Manual order entry
Multiple steps. More room for errors. Takes time.
AI reads text, voice notes, photos and files, then creates the order in your accounting system — without manual re-keying.
Orders arrive as messages, voice notes, photos and follow-ups. Your team still has to interpret the order, match the right customer and items, check pricing, and re-key everything into the accounting system.
Multiple steps. More room for errors. Takes time.
From WhatsApp to your accounting system. Simple, accurate, automatic.
Most WhatsApp automation stops at auto-replies. This is WhatsApp automation that finishes the job — from the customer’s message to the Sales Order in your accounting system.
A chatbot can reply. This agent reads real orders across languages, voice notes, photos, files and follow-ups — then turns them into Sales Orders in your accounting system.
Looking for a WhatsApp AI chatbot? Most WhatsApp AI chatbots stop at the reply. This agent reads the order — then creates the Sales Order in your connected accounting system.
Real orders rarely arrive as one clean message.
The operational layer.
Text, voice notes, photos, files and follow-up messages.
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Extract items, quantities, delivery details and special notes across languages.
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Match customers, items, UOM and pricing with your accounting records.
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Automatically create the Sales Order directly in your connected accounting system.
Add items, change quantities or update the delivery details on the same order.
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Anything missing or unclear goes to your team for human review.
The agent works behind the conversation to turn customer orders into real business actions.
Only approved data and actions are available to the agent. Anything unclear goes to your team for review.
A real deployment for a Klang Valley wholesaler handling high-volume customer orders across WhatsApp, with the AI agent processing orders directly into AutoCount.
No additional staff required.
Read the full case studyClient anonymized by request.
Restaurants served
Orders processed per day
Returned to the team daily
Missed orders
Wholesalers, distributors and F&B suppliers in Malaysia who take orders on WhatsApp
Businesses already running a supported accounting system such as AutoCount, Biztory or Bukku
Teams whose bottleneck is order entry and order accuracy — not marketing
Integration depends on the accounting platform and your existing order workflow.
Connect WhatsApp order automation to the platform your team already runs — without replacing your existing workflow.
Integration availability depends on the accounting platform and your existing workflow.
Connects to your existing accounting setup.
Orders go into the system your team already uses.
Reads the required customer and product data, then creates Sales Orders through the available interface.
Cloud or on-premise depending on the accounting platform.
The agent only sees and performs the actions you approve.
It’s neither — in the usual sense. A WhatsApp AI chatbot answers messages. A WhatsApp automation tool sends them. This agent reads the order and creates the Sales Order in your connected accounting system, so the work actually gets done.
We support integrations including AutoCount, Biztory and Bukku, with other systems possible depending on the available integration interface. We connect to your existing accounting setup rather than replacing it.
Yes. Voice notes are transcribed — including mixed English, Bahasa Malaysia and 中文 — and handwritten or printed purchase orders sent as photos or PDFs are read and turned into order lines.
No, not unless you explicitly allow it. The default policy limits the agent to reading product and customer data and creating sales orders. Invoices, receivables and other customers’ records are outside its reach by design.
Yes. If a purchase order or message names a branch, the agent routes the order to the right outlet account instead of defaulting to head office.
It depends on how many customer conversations and workflows you have, but most deployments start with a single pilot group or product category. We scope it with you before any build begins.
Pricing depends on scope — number of groups, languages, and how much of your existing history we connect. Tell us about your order flow and we’ll give you a fixed scope and price.
The agent connects only to the approved systems and data required for your workflow, and operates inside an access policy you define. It cannot act outside its approved scope. Deployment and data handling depend on the accounting platform and infrastructure selected for your implementation.
Tell us how orders reach you today and what you run on. We’ll come back with a straight answer on whether an AI order agent fits — and a fixed scope and price if it does.
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